At 218plus, your privacy is not an afterthought — it is built into everything we do. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have over your own information under Philippine law.
218plus collects registration details, identity verification documents, payment information, gameplay activity, and device/session data. We collect only what is necessary to operate the platform safely and legally.
Your data is used to operate your 218plus account, process transactions, verify your identity, comply with Philippine regulations, prevent fraud, and — with your consent — send you relevant promotions and updates.
218plus does not sell your personal data. We share data only with trusted payment processors (GCash, Maya, banks), identity verification providers, and regulatory authorities where legally required.
All data transmitted to and from 218plus is encrypted via SSL/TLS. Sensitive data at rest is encrypted using industry-standard protocols. Access to personal data is restricted to authorized personnel only.
Under the Philippine Data Privacy Act of 2012, you have the right to access, correct, delete, and object to the processing of your personal data. You can exercise these rights by contacting the 218plus support team.
218plus uses cookies and similar technologies to keep you logged in, remember your preferences, and analyze platform usage. You can manage cookie preferences through your browser settings at any time.
218plus is committed to protecting the privacy and personal data of every player who uses our platform. We understand that trust is the foundation of any good relationship — and that trust starts with being completely transparent about how we handle your information.
This Policy applies to all personal data collected through the 218plus website, mobile platform, customer support channels, and any other service we operate (collectively, the "Platform"). It covers data collected from registered players, visitors, and anyone who interacts with any part of the 218plus Platform.
This Policy should be read alongside the 218plus Terms & Conditions. Capitalized terms not defined in this Policy have the meanings given to them in the Terms & Conditions. If you have questions about this Policy or how we handle your data, please contact us using the details in Section 15.
For the purposes of the Data Privacy Act of 2012 and its Implementing Rules and Regulations, 218plus is the personal information controller responsible for the personal data collected through the Platform. As the personal information controller, 218plus determines the purposes and means of processing your personal data and is accountable for ensuring that such processing complies with applicable Philippine data privacy laws.
218plus has designated a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Policy and applicable data privacy regulations. You may contact the DPO through the support contact details provided in Section 15 of this Policy.
218plus collects the following categories of personal data, depending on how you interact with the Platform:
| Category | Examples |
|---|---|
| Registration Data | Full name, date of birth, email address, mobile number, username, password (hashed) |
| Identity Verification | Government-issued ID (e.g., PhilSys ID, passport, driver's license), selfie/photo, proof of address |
| Financial Data | GCash number, Maya account, bank account details (BPI, BDO, Metrobank, UnionBank, etc.), transaction history |
| Gameplay Data | Game history, wager amounts, win/loss records, session duration, bonus usage |
| Technical Data | IP address, device type, browser type, operating system, cookies, session tokens |
| Communications Data | Support chat logs, email correspondence, feedback submissions |
| Preference Data | Language settings, notification preferences, responsible gaming limits you have set |
218plus collects personal data through the following means:
218plus processes your personal data only where we have a lawful basis to do so under the Data Privacy Act of 2012. The following table sets out the purposes for which we process your data and the corresponding legal basis:
| Purpose | Legal Basis |
|---|---|
| Creating and managing your 218plus account | Performance of a contract |
| Processing deposits and withdrawals | Performance of a contract |
| Verifying your identity and age (21+) | Legal obligation; legitimate interest |
| Preventing fraud, money laundering, and abuse | Legal obligation; legitimate interest |
| Complying with PAGCOR and Philippine regulations | Legal obligation |
| Providing customer support | Performance of a contract; legitimate interest |
| Sending promotional communications | Consent (you may withdraw at any time) |
| Improving the Platform and user experience | Legitimate interest |
| Responsible gaming monitoring | Legal obligation; legitimate interest |
Where we rely on your consent as the legal basis for processing — such as for sending marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal. You can withdraw consent by updating your notification preferences in your 218plus account settings or by contacting our support team.
218plus does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your personal data only in the following limited circumstances:
All third parties with whom 218plus shares personal data are required to handle that data in accordance with applicable Philippine data privacy laws and are prohibited from using it for any purpose other than the specific purpose for which it was shared.
218plus retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
As a general rule, 218plus retains account and transaction data for a minimum of five (5) years following the closure of your account, in compliance with Philippine anti-money laundering regulations and PAGCOR requirements. Identity verification documents are retained for the same minimum period.
Technical and session data (such as IP logs and cookie data) is retained for shorter periods, typically between 90 days and 12 months, depending on the specific data type and its purpose. Marketing preference data is retained until you withdraw your consent or close your account.
When personal data is no longer required, 218plus will securely delete or anonymize it in accordance with our internal data retention and disposal procedures.
218plus implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:
218plus uses cookies and similar tracking technologies (such as web beacons and local storage) to operate and improve the Platform. Cookies are small text files placed on your device when you visit the Platform. They help us keep you logged in, remember your preferences, and understand how players use the Platform.
We use the following types of cookies on the 218plus Platform:
You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the 218plus Platform. For detailed instructions on managing cookies in your specific browser, refer to your browser's help documentation.
Under the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, you have the following rights with respect to your personal data held by 218plus:
To exercise any of the above rights, please contact the 218plus Data Protection Officer using the contact details in Section 15. We will respond to all verified requests within thirty (30) days. We may need to verify your identity before processing your request to ensure the security of your personal data.
The 218plus Platform is strictly intended for individuals who are at least 21 years of age, in accordance with Philippine gaming regulations. 218plus does not knowingly collect personal data from individuals under the age of 21.
If we become aware that we have inadvertently collected personal data from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the 218plus Platform, please contact our support team immediately so we can investigate and take appropriate action.
218plus primarily processes and stores personal data within the Philippines. However, some of our third-party service providers — such as cloud infrastructure providers, game content providers, and fraud prevention services — may process data in other countries.
Where personal data is transferred outside the Philippines, 218plus ensures that appropriate safeguards are in place to protect your data in accordance with the Data Privacy Act of 2012. These safeguards may include contractual data processing agreements that impose data protection obligations equivalent to those applicable in the Philippines.
By using the 218plus Platform, you acknowledge and consent to the transfer of your personal data to countries outside the Philippines where necessary for the purposes described in this Policy, subject to the safeguards described above.
The 218plus Platform may contain references to third-party services, such as payment providers. This Privacy Policy applies only to the 218plus Platform and does not cover the privacy practices of any third-party services. We encourage you to review the privacy policies of any third-party services you use in connection with your 218plus account.
218plus is not responsible for the privacy practices or content of any third-party services, and our reference to such services does not constitute an endorsement of their privacy practices.
218plus reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or the features of the Platform. When we make material changes to this Policy, we will notify registered players via email or through a prominent notice on the Platform prior to the changes taking effect.
The updated Policy will be effective from the date specified in the notice. Your continued use of the 218plus Platform after the effective date of any revised Policy constitutes your acceptance of the updated terms. We encourage you to review this Policy periodically to stay informed about how 218plus protects your personal data.
The version of this Policy currently in effect is dated January 1, 2026. All previous versions are superseded by this version.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way 218plus handles your personal data, please contact our Data Protection Officer. We are committed to resolving all privacy-related inquiries promptly and transparently.
If you are not satisfied with our response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.
218plus is built on a foundation of trust, security, and transparency. Join thousands of Filipino players who enjoy fair games and fast GCash payouts — knowing their data is always in safe hands.
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